Privacy Policy

Oasis TCG ("we", "us") respects your privacy and is committed to handling your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

Information We Collect

Name, email address, shipping address and phone number when you place an order.
Payment information processed securely by our payment providers (Shopify Payments, Stripe, PayPal, Zip). We never see or store full card details.
Order history and communication records.
Basic technical data (IP address, device, browser) collected through analytics for site performance.

How We Use Your Information

To process and ship your orders.
To respond to enquiries and provide customer support.
To send order updates and, if you opt in, marketing emails (you can unsubscribe any time).
To detect and prevent fraud.
To meet our legal and tax obligations.

Sharing Your Information

We only share your information with third parties who help us run the business:

Shipping carriers (Australia Post) to deliver your order.
Payment processors to complete your transaction.
Email and analytics tools to communicate with you and improve the site.

We do not sell your personal information.

Data Security

Your data is stored on secure, access-controlled cloud infrastructure with encryption in transit (HTTPS). We retain personal information only as long as required to fulfil orders and meet legal obligations.

Your Rights

You can request access to, correction of, or deletion of your personal information at any time by emailing hugo@oasistcg.com.au. You can also lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Cookies

We use cookies to keep you signed in, remember your cart and measure site performance. You can disable cookies in your browser settings, but some features may stop working.

Contact

Questions about this policy? Email hugo@oasistcg.com.au.

Last updated: 16 June 2026